Privacy policy

1. General

This Privacy Policy applies to the personal data (hereinafter referred to as the “data”) that we collect about you and your company for the purposes of providing access to the RLT-Connect Platform. By using our website or by sending us your data when using one of our online forms, you agree to the practices described in this Privacy Policy. If you do not accept the provisions of this policy, it is best that you do not use our website and do not send us your data. In this case, you nevertheless agree not to participating of the platform.

2. Contact details of the data controller

Oncidium foundation (hereinafter referred to as: “Oncidium”). Registered under company number 0838.388.420 and having its registered office at Avenue Hermann-Debroux, 40, 1160 Brussels, Belgium, is responsible (in other words the data controller) for processing the personal data (hereinafter referred to as “data”) that you send us directly via our the RLT-Connect Platform.

3. What data do we collect, for what purposes and on what legal basis ?

We collect the data that you send us on the one hand via forms available on the RLT-Connect Platform and on the other via cookies stored by us or more generally by third party services.

3.1. “Register” form

The purpose of this form is to register on the RLT-Connect Platform and be able to profit of its usage. The data is only kept and processed within the context of the Platform.

The legal basis on which this processing is based is your consent.

3.2. “Create an offer” form

The purpose of this form is to allow you to include doses of radioisotopes to be donated to nuclear medicine centers also registered in the Platform.

The legal basis is the contract signed between Oncidium and your company.

3.3. “Create a request” form

The purpose of this form is to allow you to include demand a donation of radioisotopes to Suppliers also registered in the Platform.

The legal basis is the contract signed between Oncidium and your medical center.

3.4. Managing Cookies

This Platform uses cookies. The cookies used are strictly limited to technical usage and optionally in order to measure our audience.

A cookie is a small file distributed with the pages of a website and stored by the browser on the hard drive of your computer, tablet or mobile. The information that it contains is sent to the website’s servers the next time the user visits it, and so allows the website’s owner to track the user’s activity.

It is worth pointing out that the word “cookie” also covers any other technical tracking process such as “scripts” in general. A script is a fragment of programming code used to make a website work interactively. Lastly, “web beacons” and “tracking pixels” and “social media cookies” are also cookies.

Cookies make it possible to customise content and offer the features required for a website to work properly, such as checking baskets or saving language preferences for example.

3.4.1 Technical Cookies

We use some cookies to remember your settings and preferences, such as the language you choose. These cookies are essential for the website to work properly and cannot be disabled.

3.4.2. Audience measurement cookies

We use these to analyse and improve the website’s audiences with Google Analytics. This tool collects your IP address for example, or the date and time you access the site, which pages you have viewed, the type of browser, the platform and/or operating systems used.

The legal basis on which this processing is based is your consent.

Your consent can be changed or withdrawn at any time by changing your preferences via the cookie bar or by clicking on “Manage Cookies” in the bottom right-hand corner of the RLT-Connect Platform.

3.4.3. List of cookies used on this website :


Change Cookie Preferences

4. How long do we keep your data?

We keep your data for as long as necessary for the purposes for which it was collected as well as in accordance with the legislation in force.

5. Will your data be passed on to anybody?

Your data may be passed on to other companies belonging to Oncidium foundation for the purposes mentioned above.

Your data may also be passed on to partners of Oncidium foundation for marketing purposes, but only if you have given your specific consent for this.

Oncidium foundation demands that its subcontractors respect the legislation on data protection and offer adequate guarantees about the implementation of appropriate technical and organisational measures, so that the processing fulfils the requirements of applicable data protection legislation, and that they guarantee protection for your rights.

We do not sell or disclose in any way whatsoever the data that we collect about you to third parties.

6. What are your rights?

Right of access: you have the right to consult your data at any time, free of charge.

Right to rectification: you have the right to demand the deletion of incorrect data and data that is inappropriate or has become useless. We would like to draw your attention to the fact that you must always make sure that the data you send us is accurate.

Right to erasure: when you no longer want your data to be processed and you fulfil the conditions for exercising your right to erasure, we will delete your data from our database.

Right to portability: where necessary, you will also have the right to portability for your data, under the conditions stipulated by applicable data protection legislation.

Right to object: you have the right to object to any use of your data for direct marketing purposes.

Right to the restriction of processing: lastly, you have the right to restrict Couplet Sugars from processing your data in accordance with applicable data protection legislation.

7. How can you exercise your rights?

By sending an email to

8. Security

We have developed suitable technical and organisational security rules to avoid the destruction, loss, falsification, modification, unauthorised access, accidental communication to third parties, as well as any other unauthorised processing of data.

9. Limitation of liability

Oncidium foundation liability will be limited to direct losses, to the exclusion of any indirect loss. Oncidium foundation can never be held liable for alleged indirect losses such as, without this list being exhaustive: loss of data, financial or commercial loss, loss of profits, increase in overhead costs, disruption to schedules.

In addition, Oncidium foundation cannot be held responsible for any loss resulting from any unlawful handling of data by third parties (data theft, virus, phishing or any other computer-related crimes).

10. What happens in the event of a dispute?

If you think that we are breaching one of our legal and/or contractual obligations, please contact us by sending an email to

We will do everything we can to follow it up as soon as possible.

Any objection, complaint or grievance can be submitted by sending an email to

If you are not happy with our response, you have the right to submit a complaint to a supervisory authority.

The Belgian supervisory authority is


Rue de la Presse 35
1000 Brussels

11. Applicable law and competent jurisdiction

These provisions will be governed, interpreted and implemented in accordance with Belgian law, which is the only applicable law, in the event of a dispute.

Any dispute that has not been settled amicably within a month of arising (a deadline which may be extended by mutual agreement) may be referred by the first party to take action to the Francophone Courts and Tribunals of the judicial district of Mons, which will have sole jurisdiction.

12. Start date

This policy was created and came into force on DD.MM.YYY. We reserve the right, at our sole discretion, to change, modify, add or delete parts of this policy at any time.